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Welcome to SMART!

Self-service for Students and Prospective Students.

Diploma In Hotel Management
KPT/JPS (R/811/4/0096) 10/17

Hotel Management

Diploma in Hotel Management is designed to provide the necessary skills and knowledge for a supervisory role in the hospitality industry

Who is this For?

It is designed for students who wish to broaden their career options. It is a prelude to a degree in Hotel & Convention Management or Hotel & Restaurant Management as well as a bridge into an employment situation which meaningfully utilises their skill set.

Programme Description

At KLMUC we thoroughly prepare students with ‘Real World Practice’. As such the Diploma in Hotel Management prepare graduates for employment in the industry designed to develop a student’s supervisory role in the hospitality industry. All the essential knowledge and skills are embedded throughout the programme and students can hone their skills using the state-of-the-art facilities such as front office operations lab, accommodation learning suite, hospitality practice lab and multi-resource computer labs.

Programme Aims

The programme is aimed at equipping students with the fundamentals of hotel management as well as specialised knowledge in the area of hotel business occupying management positions in the industry. In order to qualify for management roles, the students are given effective training for middle management in all areas.

Career Prospects

By having developed transferable skills for entry level positions and career advancement, graduates can begin as executives and work their way up to become managers or directors in various areas such as public relations, marketing & sales, restaurants, guest relations, corporate events, MICE, front offices and business development.

Entry Requirements

  • SPM (with 3 credits) in any subjects or other equivalent qualifications
  • Unified Examination Certificate (UEC) with at least Grade B in 3 subjects
  • Certificate in any field from a recognised Polytechnic
  • Other equivalent qualifications

Semester Duration

Duration: 8 Semesters

Key Subjects

  • Introduction to Hospitality & Tourism Industry
  • Reading, Vocabulary & Grammar 1 & 2
  • Contemporary of Business
  • Drama & Role Play in English
  • Principles of Marketing
  • Introduction to Financial Accounting 1
  • Essential Business Communication Skills
  • Hospitality Costing & Control
  • Critical & Creative Thinking
  • Cost Accounting
  • Human Resource Management
  • Food Sanitation
  • Theory of Food
  • Principles of Management
  • Hospitality & Tourism Marketing
  • Introduction to Culinary Skills
  • Hotel/Lodging Management
  • Basic Academic Reading & Writing
  • Islamic & Moral Studies
  • Food & Beverage Management
  • Basic International Hospitality Languages
  • Beverage Operations
  • Front Office Operation
  • Housekeeping Operations
  • Customer Service in Hospitality
  • Meeting, Incentive, Conventions and Exhibitions
  • Safety & Security in Hospitality Industry
  • Industrial Training


Tan Jia Qi
Class of 2017
Programme: Diploma In Hotel Management

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